Shipping and Returns

Shipping

DELIVERY DESTINATIONORDER TYPECOSTSERVICESERVICE DESCRIPTION
Australia Small packages* $5.00 Standard 3-5 Business Days
Australia Large packages** $8.50 Standard 3-5 Business Days
Australia All packages $12.00 Express 1-2 Business Days
NZ Small packages* $8.50 Standard 3-10 Business Days
NZ Large packages** $10.50 Standard 3-10 Business Days
*Small packages - 1-4 Smoothing Kits 
**Large packages - 5+ Smoothing Kits and/or Cleaning Solution, Serum, 3-Step Chest/Neck Renewal Packs 

Returns

We want you to love Wrinkles Schminkles products as much as we love making them. However, if something isn’t to your satisfaction, we’re here to put it right.

Please read through our Returns Policy below and, if you’d like to make a request to return a product, simply contact us at returns@wrinklesschminkles.com

Returns Policy

  • Products can be returned within 14 days for a refund or exchange
  • We do not accept product returns for a change of mind
  • Products purchased on sale cannot be refunded or exchanged
  • If you have received the incorrect product order, please do not open the sealed package and contact us within 7 days
  • We cannot accept returned goods that have been used
  • Shipping and handling costs come at a cost to us and cannot be refunded – unless there is a genuine fault with the product that was delivered to you
  • If we can grant you a refund, we will refund the price paid for the goods within thirty days of receiving your returned goods

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